Privacy Policy

Your privacy matters to us

Last Updated: 6/1/2025

Welcome to Snowbirds Realty. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, communicate with us, or use our real estate services.

By using our website or engaging with Snowbirds Realty, you consent to the data practices described in this policy.

1. Who We Are

Snowbirds Realty is a full-service real estate brokerage based in Hamilton, Ontario, Canada. We specialize in helping individuals buy, sell, and rent residential and commercial properties throughout Canada and internationally.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

Full name
Email address
Phone number
Mailing address
Government-issued ID (e.g., driver’s license)
Employment and financial details (as required)
Property details and preferences

b. Technical Information

IP address
Browser type
Operating system
Pages visited and time spent
Referring website

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can manage cookies through your browser settings.

3. How We Use Your Information

We may use your information to:

Provide real estate services
Communicate regarding listings and appointments
Process and manage transactions
Improve our services and website
Send newsletters and promotional offers (opt-out available)
Meet legal obligations and prevent fraud

Data Retention:

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

Consent Notice (PIPEDA):

We rely on implied or express consent depending on the nature of the interaction. By submitting personal information to us or our service providers, you consent to the collection, use, and disclosure of such information as described in this Policy.

4. Sharing Your Information

We do not sell your personal information. We may share your data with:

Our licensed agents and brokers
Title companies, mortgage brokers, and inspectors
Service providers (CRM, analytics, email, AI, payment processors)
Legal or regulatory authorities when required

All third parties are obligated to keep your information secure and confidential.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your data. However, no online transmission is completely secure.

6. Cross-Border Data Transfers

Your information may be transferred to and maintained on servers located outside of Canada, including in the United States or other jurisdictions, where data protection laws may differ. We ensure that such transfers comply with applicable data protection laws.

7. Canada’s Anti-Spam Legislation (CASL)

We comply with Canada’s Anti-Spam Legislation (CASL). You may receive commercial electronic messages from us only if you have provided consent, and you can unsubscribe at any time using the links provided in those messages.

8. SMS/Text Message Privacy

We value your privacy in SMS communication:

No third-party marketing use of your mobile data
Messages limited to transactional or opted-in communications
Opt-out anytime by replying “STOP”

9. International Users & GDPR Notice (Optional)

If you are located in the European Economic Area (EEA), you have additional rights under applicable data protection laws, including the right to object to processing and lodge a complaint with a supervisory authority.

10. Your Rights

You may:

Request access to your data
Correct or update it
Request deletion
Opt out of marketing
Request a copy in portable format
To exercise these rights, contact us at info@snowbirdsrealty.com.

11. Children’s Privacy

Our services are not intended for individuals under 18. If we discover we’ve collected data from a minor, we will delete it promptly.

12. External Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.

13. Accountability & Privacy Officer

The designated Privacy Officer for Snowbirds Realty Inc. is responsible for ensuring compliance with this Privacy Policy.
You may contact them at:

📧 info@snowbirdsrealty.com

📞 905-230-0707

14. Updates to This Policy

We may update this policy from time to time. Revisions will be posted on this page with an updated effective date. Please check back regularly.